Legal

Terms and Conditions – 13winbd Online Casino Bangladesh

These Terms and Conditions govern your use of the 13winbd platform. Please read them carefully before registering or placing any bets. By creating a 13winbd account, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025

Key Points at a Glance

The most important things every 13winbd player should know before reading the full terms below.

You Must Be 18 or Older

13winbd is strictly for adults. You must be at least 18 years old to register, deposit, or play on 13winbd. We verify age during registration and reserve the right to request documentation at any time. Underage accounts will be closed and funds returned.

One Account Per Person

Each player is permitted one 13winbd account only. Duplicate accounts — whether under the same name, same device, same IP address, or same payment method — will be closed. Bonuses claimed across duplicate accounts will be voided and balances may be forfeited.

Bonuses Have Wagering Requirements

All bonuses and promotions on 13winbd come with wagering requirements. You must wager the bonus amount a specified number of times before any bonus-derived winnings can be withdrawn. The specific requirement is stated on each promotion page.

Withdrawals Go to Verified Wallets

13winbd only processes withdrawals to the same mobile wallet used for the deposit. You cannot withdraw to a different bKash, Nagad, or Rocket number than the one you deposited from. This policy protects against fraud and money laundering.

Fraudulent Activity Leads to Closure

Any attempt to exploit bonuses, manipulate game outcomes, use automated software, or engage in collusion will result in immediate account closure. 13winbd uses fraud detection systems that monitor all accounts continuously for suspicious patterns.

Responsible Gaming Is Your Right

Every 13winbd player has the right to set deposit limits, session time limits, and self-exclusion periods at any time. These tools are built into your account dashboard. 13winbd will always honour responsible gaming requests promptly and without question.

1 Acceptance of Terms

By accessing, registering on, or using the 13winbd platform in any capacity, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and 13winbd. If you do not agree with any part of these terms, you must not use the 13winbd platform.

These Terms and Conditions apply to all services offered by 13winbd, including but not limited to the website at 13winbd.net, the 13winbd mobile application, all games available on the platform, all promotions and bonuses, and all customer support interactions.

These terms are written in plain English so that every 13winbd player in Bangladesh can understand them clearly. If anything is unclear, contact our support team before registering — we are happy to explain any section in detail.

2 Eligibility

To use 13winbd, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age. 13winbd does not permit minors to register or play under any circumstances.
  • You must be a resident of Bangladesh or otherwise legally permitted to access online gaming services.
  • You must not be subject to any self-exclusion order or voluntary exclusion agreement with 13winbd or any other gaming platform.
  • You must not be acting on behalf of another person. All accounts must be registered and operated by the account holder personally.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

13winbd reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of funds pending verification.

3 Account Registration

Each individual may hold only one active account on 13winbd. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed.

When registering your 13winbd account, you agree to provide accurate, complete, and current information. You are responsible for keeping your account details up to date. 13winbd is not liable for any issues arising from inaccurate account information provided by the player.

  • Your username and password are personal to you. Do not share your login credentials with anyone.
  • You are responsible for all activity that occurs under your 13winbd account, whether or not you authorised that activity.
  • If you suspect unauthorised access to your account, contact 13winbd support immediately.
  • 13winbd reserves the right to refuse registration to any applicant at its sole discretion.

Account verification may be required before your first withdrawal. This is a standard anti-fraud measure. Keep a copy of your national ID or passport accessible so the process goes smoothly when the time comes.

4 Deposits and Payments

13winbd accepts deposits exclusively in Bangladeshi Taka (BDT) via the following mobile financial services: bKash, Nagad, and Rocket. No other payment methods are currently supported. All deposits are credited to your 13winbd wallet in BDT with no currency conversion applied.

  • The minimum deposit amount is 200 BDT. There is no maximum deposit limit for standard accounts, though higher amounts may trigger additional verification.
  • Deposits are credited to your 13winbd wallet within seconds of the transaction being confirmed by the payment provider.
  • 13winbd does not charge any fees for deposits. However, your mobile financial service provider may apply their own transaction charges.
  • You may only deposit from a mobile wallet registered in your own name. Third-party deposits are not permitted and will be returned.
  • 13winbd reserves the right to request proof of ownership of the payment method used for any deposit.

Do not deposit funds that you cannot afford to lose. Deposits made to 13winbd are for the purpose of entertainment gaming only. 13winbd does not offer investment products or guaranteed returns of any kind.

5 Withdrawals

Withdrawals from your 13winbd account are processed to the same mobile wallet used for your most recent deposit. This same-source withdrawal policy is a mandatory anti-money-laundering requirement and cannot be waived under any circumstances.

  • The minimum withdrawal amount is 200 BDT. There is no maximum withdrawal limit for verified accounts in good standing.
  • Standard withdrawal requests are processed within five minutes during normal operating hours. Processing times may be longer during peak periods or when additional verification is required.
  • 13winbd does not charge withdrawal fees. Your mobile financial service provider may apply their own charges.
  • Withdrawals of bonus-derived winnings are subject to the wagering requirements of the relevant promotion. Attempting to withdraw before meeting wagering requirements will result in the bonus and associated winnings being voided.
  • 13winbd reserves the right to request identity verification documents before processing any withdrawal, particularly for first-time withdrawals or amounts above standard thresholds.
  • Withdrawals to third-party wallets or wallets not registered in the account holder's name will not be processed.

If your withdrawal has not arrived within 30 minutes, contact 13winbd support with your transaction reference number. Our team will investigate and resolve the issue promptly.

6 Bonuses and Promotions

13winbd offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus terms set out here. In the event of any conflict, the specific promotion terms take precedence.

  • All bonuses carry a wagering requirement. The specific multiplier (e.g. 20x, 30x) is stated on each promotion page. Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
  • Bonuses are credited to your 13winbd bonus wallet and are separate from your real-money balance. Real-money funds are used first in all game rounds.
  • Bonuses have an expiry period. Any bonus not used within the stated period will be removed from your account automatically.
  • 13winbd reserves the right to withdraw any bonus offer at any time without prior notice, provided that any bonus already credited to a player's account will remain subject to the terms in place at the time of crediting.
  • Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, exploiting technical errors, or using automated software to meet wagering requirements — will result in account closure and forfeiture of all balances.
  • 13winbd may limit the games that contribute to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute at a lower rate. Check the specific promotion terms for details.

7 Game Rules and Fair Play

All games available on 13winbd operate using certified random number generators (RNG). Game outcomes are determined entirely by the RNG and cannot be influenced by 13winbd, the player, or any third party. The published Return to Player (RTP) figures for each game reflect the long-run theoretical return and are accurate.

  • In the event of a technical malfunction during a game round, the round will be voided and your stake returned to your wallet. 13winbd is not liable for any winnings that would have been generated from a malfunctioned round.
  • If a game result is displayed incorrectly due to a software error, the correct result as recorded in the 13winbd server logs will be the binding result.
  • Players must not use any software, tool, or method designed to gain an unfair advantage in any game. This includes but is not limited to bots, scripts, and exploit techniques.
  • 13winbd reserves the right to void any bet placed in error, including bets placed at incorrect odds due to a technical error on the platform.

If you believe a game result was incorrect, contact 13winbd support within 24 hours of the round in question. Provide your username, the game name, and the approximate time of the round. We will review the server logs and respond within 48 hours.

8 Prohibited Conduct

The following activities are strictly prohibited on 13winbd. Engaging in any of these activities will result in immediate account suspension, investigation, and potential permanent closure with forfeiture of balances:

  • Registering more than one account on 13winbd, whether under your own name or any other identity.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using the 13winbd platform for any money laundering activity or any activity that violates applicable financial regulations.
  • Attempting to reverse, charge back, or dispute any deposit made to 13winbd through your payment provider.
  • Using automated software, bots, or scripts to interact with the 13winbd platform in any way.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs, errors, or vulnerabilities. Any such discovery must be reported to 13winbd support immediately.
  • Threatening, harassing, or abusing 13winbd staff or other players in any communication channel.

9 Account Suspension and Closure

13winbd reserves the right to suspend or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account holder has violated these Terms and Conditions or engaged in any prohibited conduct.

  • During a suspension, you will not be able to log in, deposit, play, or withdraw. 13winbd will investigate the matter and notify you of the outcome within a reasonable timeframe.
  • If an account is closed due to a breach of these terms, any balance in the account may be forfeited depending on the nature of the breach.
  • If you wish to close your own 13winbd account voluntarily, contact support. Any real-money balance will be returned to your registered mobile wallet after standard verification.
  • Accounts that have been inactive for 12 consecutive months may be classified as dormant. 13winbd will attempt to contact you before applying any dormancy policy to your account.

If your account is suspended and you believe this was done in error, contact 13winbd support immediately with your account details. We will review the case and respond within 72 hours.

10 Responsible Gaming

13winbd is committed to promoting responsible gaming. We provide a range of tools to help players manage their gambling activity. These tools are available to all players at any time through the account dashboard and are free to use.

  • Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit to your 13winbd account.
  • Session time limits: Set a maximum session duration. 13winbd will notify you when your limit is reached.
  • Reality checks: Receive regular on-screen prompts showing your session duration and net result.
  • Self-exclusion: Lock your account for a period of your choosing. During self-exclusion, you cannot access your account in any way.
  • Permanent closure: If you feel you need to stop gambling permanently, 13winbd will close your account and return any real-money balance.

If you are concerned about your gambling habits, we encourage you to use these tools and to seek support. Visit our Responsible Gaming page for more information and resources.

11 Privacy and Data

13winbd collects and processes personal data in accordance with our Privacy Policy. By registering on 13winbd, you consent to the collection and use of your personal data as described in that policy. The full Privacy Policy is available at 13winbd.net/privacy-policy.

  • 13winbd will never sell your personal data to third parties for marketing purposes.
  • Your payment information is encrypted and processed securely. 13winbd does not store full mobile wallet credentials on its servers.
  • 13winbd may share data with regulatory authorities, law enforcement agencies, or fraud prevention services where required by law or where we have a legitimate interest in doing so.
  • You have the right to request a copy of the personal data 13winbd holds about you. Contact support to make a data access request.

12 Limitation of Liability

To the fullest extent permitted by applicable law, 13winbd's liability to any player is limited to the amount of real-money funds held in that player's 13winbd wallet at the time the claim arises. 13winbd is not liable for any indirect, consequential, or incidental losses arising from the use of the platform.

  • 13winbd is not liable for any losses arising from internet connectivity issues, device failures, or third-party service outages that affect your ability to access the platform.
  • 13winbd is not liable for any losses arising from your failure to read and understand these Terms and Conditions or the rules of any game.
  • 13winbd makes no warranty that the platform will be available at all times without interruption. Scheduled and unscheduled maintenance may result in temporary unavailability.

13 Changes to These Terms

13winbd reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last updated" date. Continued use of the 13winbd platform after changes are published constitutes your acceptance of the revised terms.

For significant changes that materially affect your rights or obligations, 13winbd will make reasonable efforts to notify registered players via the email address or contact number associated with their account. It is your responsibility to keep your contact details current.

We recommend bookmarking this page and checking it periodically. If you disagree with any updated terms, you may close your account and withdraw your real-money balance at any time.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any section before registering, please contact the 13winbd support team. We are available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live chat: Available through the 13winbd website and mobile app
  • Response time: Within 1 hour for live chat; within 24 hours for email

For responsible gaming support, visit our dedicated Responsible Gaming page. For frequently asked questions, visit our FAQ page.

Ready to Play on 13winbd?

You've read the terms — now it's time to play. Register your free 13winbd account, deposit via bKash or Nagad, and start playing in minutes. Over 500,000 players in Bangladesh already have.